[Opps, I bought patch management.]

In regards to accidentally buying this and now trying it- as a Avast CloudCare partner/reseller you already have access to all of the CloudCare products under the NFR license.  Just reach out to your rep to get them activated if they are not already.

[Restoring is way too slow]

44 minutes ago, A+ Computers said:

I'll look into it, thanks for the info. 

 

As far as the restore goes, I'm now waiting for the last 500mb or so of data to restore. 3 days, 3 freaking days to restore 50gb!

I haven't waited this long for a download since the days of porn on dialup....

Yeah, that's simply unacceptable.  

[Restoring is way too slow]

I resell iDrive as my backup solution. It's very affordable and I have a custom branded app for it.  They have a reseller option where you can have them brand the app to your business.  Uploads and downloads are very fast.  It can also do drive imaging in addition to file level backups.  Also supports server apps like SQL, Exchange, Hyper-V, and VMWare

. 

[PM quick review --> PM still beta + product documentation?]

I tried Patch Management and found it to be, for the most part, woefully inadequate and, quite frankly, unusable.  I get better results from a free system I found with O&O Syspectr.  That one actually allows me to install patches and be alerted when they are installed (or if they fail to install). Still not perfect but leaps and bounds better than the CloudCare system.  And it's free. 

[Patching Experience?]

So I think the issue with my rep not being in contact much is that they seem to not be getting any emails I send to them (or, if they are getting and replying, I'm not getting the replies).  I do get emails from them (such as a couple that were generated as a result of this thread) so I don't think it's that they aren't getting to me.  Is there any way Avast can take a look to see why my emails to them aren't getting through?  I can shoot off an email to a different Avast account to test if that is easier.  Just let me know what address to send to. 

[Patching Experience?]

Our Avast rep did get in touch with me today about this.  Thanks!

[Patching Experience?]

4 hours ago, A+ Computers said:

for all those saying they'll try it when they get some NFR licenses, have you reached out to your avast account manager and asked for NFR licensing?

I did, and I got 10 NFR licenses added to our account for testing.

I've not done that but will try.  I'm not even sure if I have the same rep.  I get zero communication from them. 

[Patching Experience?]

I've not tried it yet either.  I'm waiting for the NFR version to be available as a reseller so I can try it on our own network first. 

[Partner NFR licenses]

Do we Avast partners have access to Patch Management NFR licenses so we can use it internally for training?  I know we have access to all the other products as NFR.  I question this because, under Patch Management in our Services tab it doesn't show any NFR licenses like all the other products do.  See the screen grab below.  Under Antivirus, for example, it specifically shows the NFR licensing information.  But, under Patch Management, there is nothing like that.