[Online Backup Service Questions and Answers]

Not quite what he is asking. 

 

After the backup has run, how does the end user know that a file has been backed up?

 

From what I recall from the webinar, the answer, is no, there is no indication to the user that a file has been successfully backed up as there is no Windows explorer integration.

 

That's exactly what I meant.  An icon showing the backup is currently running is great for the EU to see why their computer may be running slower than expected but I'm talking about a way to glance at any file and know immediately if it's been backed up.  If the message board will allow me to upload a photo, I'll attach an example that shows a handful of documents from my desktop.  Some have green dots, some don't.

 

Sigh.  Since I'm still forbidden from uploading files greater than 4.17KB, I guess you'll have to trust me.  Is there any particular reason, I'm limited to 4KB for an upload?  It seems a tad harsh...

 

I'd attach a screenshot of the error message regarding my upload limit but... well, I hope you get the point...

[Online Backup Service Questions and Answers]

Thanks so much for posting all the Q&A from the webinar.

 

1. Is there any plan for retention in the future?  While I like the idea that I have unlimited versioning and even better, I'm not being charged extra for it, I can't help but think that this will come back to bite you (AVG) in the butt.  It just seems like an awful lot of wasted space.  If my clients only want 30 days of backups but you have 2 years worth, that seems completely unnecessary and a massive waste of space.  And I certainly don't expect anybody to manually clean things out, as that's way too much of a time waste.  

 

I'd think that options like "30/60/90 day + [create your own timeframe] + unlimited" would be great options.  And you could even charge more for unlimited option since it could get crazy.

 

2. Also, are there plans to have multiple data centers?  Or will we have information on the one data center available at some point just so we can answer security questions a client may ask?

 

3. Any plans for an icon overlay to visually assure EU what files are safely backed up?  (Similar to Carbonite and/or Zoolz.)  I find it's a snazzy little feature to re-assure users that data has successfully been backed up when they see the happy green dot.