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jchopick

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  1. Like
    jchopick got a reaction from maleman in Trying to Deploy Patches Manually Gets an Error   
    Seems to be working now...
  2. Like
    jchopick got a reaction from SofTec Solutions in Trying to Deploy Patches Manually Gets an Error   
    Seems to be working now...
  3. Like
    jchopick reacted to George P in CloudCare EOL Update   
    A note from us on CloudCare upgrades

    Dear Partners,
    As you know, we announced last year that we would be retiring CloudCare and upgrading users to the Avast Business Hub platform in 2022. For a number of reasons, the schedule that we set out to meet didn’t go according to our original plans. 
    The upgrades to the Avast Business Hub will gradually resume in Q4 2022; however, the end of life for CloudCare will not be until 2023 so that all of our valued partners have ample time to upgrade to the new platform.
    Please stay tuned and we will continue to give you information as it becomes available, and as you and your customers are eligible for an upgrade.
    If you have any questions, please reach out to your Account Manager.
    Sincerely,
    Your Avast Business team
  4. Sad
    jchopick got a reaction from SofTec Solutions in Windows Feature Update approval / decline?   
    Just to follow up, I submitted a support ticket and NO, there is no way to do OS upgrades with CloudCare Patch Management. Totally Frustrating as I have been selling it like crazy😡
  5. Sad
    jchopick got a reaction from Ken in Windows Feature Update approval / decline?   
    Has anyone followed up on being able to do Feature Updates with Patch Management? I have not been able to do that s of yet....
  6. Sad
    jchopick got a reaction from SofTec Solutions in Windows Feature Update approval / decline?   
    Has anyone followed up on being able to do Feature Updates with Patch Management? I have not been able to do that s of yet....
  7. Like
    jchopick got a reaction from SofTec Solutions in Patching Experience?   
    I have been selling more and more of the patching every day. I find it is a useful overlap to already using Managed Workplace with some clients. I will say as of late the patching seem to fail a lot. When I started using it you would get a failure once in a while, but it seems now that the patching is failing all over the place, but to be honest so is the patching through Managed Workplace. Most clients I approach with the concept of have automated updates scheduled, they see a value in that service. I am not sure how everyone else is doing with it, but for me when the patches are successful it is a great addition to our services. Jeff
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