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Posts posted by Simon Ward
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I have copied an OST file (so it's not in use by Outlook), and added that folder in the policy, but it is refusing to backup the contents (or folder).
I have already reached out to support, #10744361 but have had no update from them since 14th May.
Simon.
Folder Not Backed Up
in Cloud Backup Service
Posted
@Pete - Avast Business apologies yes I did miss an email yesterday morning, I will get the logs together asap.
@A+ Computers AVAST Tech had advised that OST's are a supported file format, but it's not backing up the folder either